Agenda

 

DAY 1 DAY 2 DAY 3

 

 

08:30 Reception and Registration
09:00 Welcome Remarks from the Informa team
09:05

Chairperson's Opening Remarks

Jennifer Ullman

Director International Public Policy & Regulatory Affairs

VERIZON COMMUNICATIONS

09:15

OPENING PANEL DISCUSSION

THE LEADERSHIP VIEWPOINT

Overall Situation of the Telecom Industry in the Caribbean and Central America: Impacts and Changes Caused by the Economic Downturn

  • How do they see the present general scenario for telecom in the region?
  • How did the global financial situation impact the industry?
  • What measures are the operators putting in place to tackle the downturn?
  • How are they coping with the competitive environment?
  • What are the lessons learned and the way forward?

David Shaw

CEO

LIME

Frank Bell

President and COO

OPEN MOBILE PUERTO RICO

Lyrio Gomez

Director of Carriers and Service Providers, on behalf of the CEO

UTS

10:00

The Migration Towards Converged Messaging

  • Today's messaging infrastructure
  • Business and technical challenges
  • The converged messaging solutions
  • Simple and seamless migration strategy

Josh Wigginton

Senior Product Manager

INTEROP TECHNOLOGIES

10:20

PRESENTATION by SMARTTRUST

Stephen Chin

Technical Account Manager

SMARTTRUST

10:40 Coffee Break sponsored by
11:10

3G ADOPTION STRATEGIC SESSION

The 3G technology has definitely arrived in the Caribbean and Central America, but not every operator has it already and the ones that do, still have many possibilities for improving...

Strategies for Increasing Adoption and Achieving 3G’s Market Potential

  • Status of the 3G network deployment in the Caribbean and Central America
  • How is the service working in terms of quality?
  • Which measures are being taken to get more utilization?
  • What more should be done to increase adoption?
  • Benefits already reached and future perspectives

Emerson Hewitt

Vice President Customer Solutions

LIME

CONVERGENT SERVICES' PERSPECTIVES

Multiple forms of convergence are among the biggest trends in the telecommunications industry around the world, but it doesn’t occur as frequently as it could in the Caribbean and Central America for many possible reasons. Is it going to change? And what impact is it having on substitution and erosion of traditional services, such as fixed line voice and cable TV?

11:40

PRESENTATION by ORACLE

Arturo Pereyra

Director

ORACLE

12:00

Trends, Possibilities, and Perspectives of Fixed-Mobile Convergence and Multi-Play in the Region

  • Where is convergence today and its impacts on the operator’s business
  • The technical challenges faced
  • Regulatory issues
  • Benefits and gains brought by the wider portfolio of products and services
  • What comes next for the region?

Linus Rogers

VP Regulatory and Asset Rationalization

TSTT (on behalf of Mr. Roberto Peón - CEO)

12:30 Lunch sponsored by
14:00

The Impact of Convergence on Service Substitution and Cable Television

  • Convergence for cable
  • New trends in service substitution
  • Technical and regulatory issues
  • Next steps

Kurleigh Prescod

General Manager

FLOW GRENADA

VALUE ADDED SERVICES (VAS) SESSION

Particularities of the VAS trends and business
models for the Caribbean and Central America…

14:30

PRESENTATION by IMIMOBILE

Bibhu Kumar

COO

IMIMOBILE

14:50

Mobilizing Payments and Remittances: Both Challenge and Opportunity for Mobile Operators

  • Mobilizing remittance: how enabling money transfer via cell phone means a new business model with benefits for senders, recipients and mobile operators
  • "Mobile wallets" and their implications for both international and domestic remittances, as well as other forms of mobile payments
  • How mobile operators can position themselves to win significant market share in the vital remittance business

Mary Gramaglia

Director of Sales, mCommerce, Americas

SYBASE

15:10 Coffee Break sponsored by
15:40

ROAMING PANEL DISCUSSION

Discussing Issues and Trends for More Efficient Mobile Roaming in the Caribbean and Central America

  • Consequences of the new economic scenario for the roaming market
  • Challenges for prepaid roaming
  • The future of Open Connectivity
  • Quality of Service (QoS) in roaming
  • Perspectives for roaming in the region

Boris Velandia

General Manager Interconnection and Wholesale Business

TELEFONICA MOVISTAR VENEZUELA

Lydia Moise

Roaming Manager

TSTT

16:10

Defining an Optimum Roaming Strategy to Deliver Roaming Success

  • What is “Roaming Success” and how could it be measured?
  • Assessing the Roaming delivery models available (Single IMSI vs. Dual IMSI vs. Bilateral)
  • Ensuring that Roaming Quality is monitored and maintained
  • Examining the Steering technologies available
  • Considering the opportunities that exist to combine the above to maximize synergies

Stephen Breen

Senior Product Manager

BELGACOM

16:40

EFFECTIVE MARKETING CASE STUDY

What was Digicel’s strategy that allowed them to gain such an impressive penetration in the Caribbean and Central American market in so little time…

Digicel as a New Entrant Case Study: Successfully Managing Your Brand and Marketing it in a Competitive Industry

  • Challenges faced to enter an already established and competitive market
  • The key factors for succeeding and lessons learned

Kieran Foley

Group Marketing Director

DIGICEL

 

17:00

Cocktail Reception sponsored by

Join your fellow conference delegates for a networking reception. This event is a great way to become more acquainted with your industry colleagues.

 

 

DAY 1 DAY 2 DAY 3

 

 

 

 

 

 

 

 

 

 

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