MobileCom CariCam

Agenda

08:30	Reception and Registration
09:00	Welcome Remarks from the Informa team
09:05	Chairperson's Opening Remarks Jennifer Ullman Director International Public Policy & Regulatory Affairs VERIZON COMMUNICATIONS
09:15	OPENING PANEL DISCUSSION THE LEADERSHIP VIEWPOINT Overall Situation of the Telecom Industry in the Caribbean and Central America: Impacts and Changes Caused by the Economic Downturn How do they see the present general scenario for telecom in the region? How did the global financial situation impact the industry? What measures are the operators putting in place to tackle the downturn? How are they coping with the competitive environment? What are the lessons learned and the way forward? David Shaw CEO LIME Frank Bell President and COO OPEN MOBILE PUERTO RICO Lyrio Gomez Director of Carriers and Service Providers, on behalf of the CEO UTS
10:00	The Migration Towards Converged Messaging Today's messaging infrastructure Business and technical challenges The converged messaging solutions Simple and seamless migration strategy Josh Wigginton Senior Product Manager INTEROP TECHNOLOGIES
10:20	PRESENTATION by SMARTTRUST Stephen Chin Technical Account Manager SMARTTRUST
10:40	Coffee Break sponsored by
11:10	3G ADOPTION STRATEGIC SESSION The 3G technology has definitely arrived in the Caribbean and Central America, but not every operator has it already and the ones that do, still have many possibilities for improving... Strategies for Increasing Adoption and Achieving 3G’s Market Potential Status of the 3G network deployment in the Caribbean and Central America How is the service working in terms of quality? Which measures are being taken to get more utilization? What more should be done to increase adoption? Benefits already reached and future perspectives Emerson Hewitt Vice President Customer Solutions LIME
CONVERGENT SERVICES' PERSPECTIVES Multiple forms of convergence are among the biggest trends in the telecommunications industry around the world, but it doesn’t occur as frequently as it could in the Caribbean and Central America for many possible reasons. Is it going to change? And what impact is it having on substitution and erosion of traditional services, such as fixed line voice and cable TV?
11:40	PRESENTATION by ORACLE Arturo Pereyra Director ORACLE
12:00	Trends, Possibilities, and Perspectives of Fixed-Mobile Convergence and Multi-Play in the Region Where is convergence today and its impacts on the operator’s business The technical challenges faced Regulatory issues Benefits and gains brought by the wider portfolio of products and services What comes next for the region? Linus Rogers VP Regulatory and Asset Rationalization TSTT (on behalf of Mr. Roberto Peón - CEO)
12:30	Lunch sponsored by
14:00	The Impact of Convergence on Service Substitution and Cable Television Convergence for cable New trends in service substitution Technical and regulatory issues Next steps Kurleigh Prescod General Manager FLOW GRENADA
VALUE ADDED SERVICES (VAS) SESSION Particularities of the VAS trends and business models for the Caribbean and Central America…
14:30	PRESENTATION by IMIMOBILE Bibhu Kumar COO IMIMOBILE
14:50	Mobilizing Payments and Remittances: Both Challenge and Opportunity for Mobile Operators Mobilizing remittance: how enabling money transfer via cell phone means a new business model with benefits for senders, recipients and mobile operators "Mobile wallets" and their implications for both international and domestic remittances, as well as other forms of mobile payments How mobile operators can position themselves to win significant market share in the vital remittance business Mary Gramaglia Director of Sales, mCommerce, Americas SYBASE
15:10	Coffee Break sponsored by
15:40	ROAMING PANEL DISCUSSION Discussing Issues and Trends for More Efficient Mobile Roaming in the Caribbean and Central America Consequences of the new economic scenario for the roaming market Challenges for prepaid roaming The future of Open Connectivity Quality of Service (QoS) in roaming Perspectives for roaming in the region Boris Velandia General Manager Interconnection and Wholesale Business TELEFONICA MOVISTAR VENEZUELA Lydia Moise Roaming Manager TSTT
16:10	Defining an Optimum Roaming Strategy to Deliver Roaming Success What is “Roaming Success” and how could it be measured? Assessing the Roaming delivery models available (Single IMSI vs. Dual IMSI vs. Bilateral) Ensuring that Roaming Quality is monitored and maintained Examining the Steering technologies available Considering the opportunities that exist to combine the above to maximize synergies Stephen Breen Senior Product Manager BELGACOM
16:40	EFFECTIVE MARKETING CASE STUDY What was Digicel’s strategy that allowed them to gain such an impressive penetration in the Caribbean and Central American market in so little time… Digicel as a New Entrant Case Study: Successfully Managing Your Brand and Marketing it in a Competitive Industry Challenges faced to enter an already established and competitive market The key factors for succeeding and lessons learned Kieran Foley Group Marketing Director DIGICEL

17:00

Cocktail Reception sponsored by

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