Analysing Present and Future Investments for the Communications Industry in the CALA Region

• Perspectives for investment needs
• How to secure the needed investments
• Financing strategies for successful investments
• Operator and third party investors - the different viewpoints

Marceli Passoni

Analyst for Latin America

INFORMA TELECOMS & MEDIA

Policy and Charging in the Mobile Broadband Age

This session will begin by describing the key market trends and challenges of the mobile broadband age. We will continue by exploring the importance of both online charging and policy and discuss why they should be integrated together. Lastly, we will explore a variety of use cases such as fair usage, bill shock, social network aware charging, and QoS monetization.

Tais Costa

Enterprise Business Consultant

ORACLE

Increasing ARPU Through Smartphones and Tablets

• Numbers for the region and perspectives for growth of smartphone and tablet penetration
• Operators’ strategies and challenges to reach this public
• Special offers for the consumers with these more advanced devices

Panelists:

Dennis Ali

Regional VP Retail

LIME CARIBBEAN

E. Jay Saunders

CEO

DIGICEL TURKS & CAICOS

Lisa Agard

Executive VP Mobile & VP Legal

TSTT

The Penetration of MVNOs in the CALA Region and the Opportunities and Challenges that they Bring to the Operators

• MVNO perspectives for the region
• Operators reactions and why should they see them as an opportunity and not a threat
• How to cease the opportunity
• Case studies from the region

Rúben Manuel Márquez Villegas

CTO

ALESTRA

Topic TBC

Senior Executive

BICS

Innovative Marketing Strategies to Cope with the Intense Regional Competition

• Operators marketing campaigns: what worked and what didn’t?
• What really attract the customers?
• The different campaign objectives and strategies to achieve each of them: brand acknowledgement, new customer attraction, gain customer loyalty, announce new service or promotion…

Wayne Caines

CEO

DIGICEL BERMUDA

Is it Possible to Differentiate from the Competition or is Pricing Still the Main Attraction?

• What are the other differentiation opportunities and how important are they for operators’ results?
• Innovative pricing strategies as a differentiation: is it still what works best?

E. Jay Saunders

CEO

DIGICEL TURKS & CAICOS

Telemedia: An Opportunity for Caribbean Culture

• In the convergence of telecoms and media (“Telemedia”), content is king
• Entertainment, mainly sports and music, is the reigning king of content
• Caribbean sports and music if not kings, are at least “crown princes” in the world of content
• Mobile TV trial in Jamaica stands as testimony as to the emerging economic opportunities for Caribbean culture

Christopher Dehring

Chairman & Chief Marketing Officer

LIME JAMAICA & LIME CARIBBEAN

Case Study: Speednet’s Value Added Services Strategies

Anthony Mahler

Chief Marketing Officer

SPEEDNET

Perspectives on Carrier WIFI: Understanding the 3G offload challenge and Business Dynamics and Other WIFI Opportunities

This presentation will review how to overcome the 3G data saturation challenge and adding new revenue streams by way of launching a Carrier grade WIFI network and it will explore the business drivers for these applications.

Steven Glapa

Senior Director of Field Marketing

RUCKUS WIRELESS

Making Your Customers’ Life Easier with Mobile Top Up Services

• Analysing the gains for the operators with mobile top ups
• Available technologies and business models: which is best for your operator?

Emmerson Hewitt

VP Imagineering & Product Development

LIME CARIBBEAN